Terms of Use

Last Updated: February 25, 2026

Agreement to Terms

These Terms of Use (“Terms”) constitute a legally binding agreement between you (“you” or “user”) and Ketamine Media (“we,” “us,” or “our”) governing your access to and use of the website ketaminetreatmentcanada.com (the “Website”) and any related services we provide.

By accessing or using our Website, you agree to be bound by these Terms. If you do not agree to these Terms, you must not access or use our Website.

Nature of Our Service

What We Are

We operate a free public educational resource that provides:

  • Educational information about medical conditions including depression, anxiety, PTSD, OCD, and chronic pain
  • Information about the range of treatment options available for these conditions, including both pharmacological and non-pharmacological approaches
  • Balanced information about emerging treatment research, including potential benefits, risks, limitations, and regulatory context
  • A referral function connecting individuals who wish to explore treatment options with independent, licensed medical providers

What We Are Not

We are not a healthcare provider. We do not:

  • Provide medical treatment, diagnosis, or advice
  • Prescribe or administer any medications or controlled substances
  • Operate medical clinics or treatment facilities
  • Employ physicians or practitioners who provide treatment through our service
  • Sell or dispose of any narcotic or controlled substance
  • Have any affiliation with, or receive compensation from, any pharmaceutical manufacturer

All medical providers to whom we may refer inquiries are independent practitioners who:

  • Operate under their own professional licenses issued by provincial regulatory bodies
  • Make all treatment decisions based on their professional judgment
  • Are responsible for their own compliance with applicable laws and regulations
  • Are not employees, agents, or representatives of our company

Medical Disclaimer

No Medical Advice

The information provided on this Website is for general educational purposes only and is not intended as medical advice, diagnosis, or treatment.

The content on our Website:

  • Does not create a physician-patient relationship
  • Should not be used as a substitute for professional medical advice
  • Does not replace consultation with qualified healthcare providers
  • May not reflect the most current medical research or developments
  • May not be applicable to your individual circumstances

Always consult a qualified healthcare provider before making any decisions about your health or treatment options.

No Guarantees

We make no representations or warranties about:

  • The accuracy, completeness, or reliability of information on our Website
  • The outcomes of any treatment discussed on our Website
  • The quality of care provided by medical providers in our referral network
  • The availability or suitability of any treatment for any individual

Individual results vary significantly. Many patients do not respond to the treatments discussed on our Website. All treatments carry potential risks and side effects.

Emergency Situations

This Website is not equipped to handle medical emergencies.

If you are experiencing a medical emergency, including thoughts of suicide or self-harm:

  • Call 911 immediately
  • Go to your nearest emergency room
  • Call the Canada Suicide Prevention Service: 1-833-456-4566
  • Text: 45645

Regulatory Information

Controlled Substances Notice

Ketamine is classified as a controlled substance under Schedule I of Canada’s Controlled Drugs and Substances Act (CDSA) and as a narcotic under the Narcotic Control Regulations.

Important regulatory information:

  • Ketamine may only be prescribed and administered by authorized practitioners as defined under the CDSA
  • Use of ketamine for mood disorders (depression, anxiety, PTSD, etc.) is considered “off-label” — it is not specifically approved by Health Canada for these indications
  • Unauthorized possession, sale, or distribution of ketamine is illegal in Canada

The educational information on this Website is provided consistent with Health Canada’s guidance on non-promotional medical condition and treatment awareness materials. This Website does not advertise or promote the sale of any controlled substance.

Provincial Variations

Healthcare regulation in Canada varies by province. The information on this Website is general in nature and may not reflect specific provincial requirements. Consult with healthcare providers in your province for information specific to your jurisdiction.

Referral Service Terms

How Our Referral Service Works

When you submit an inquiry through our Website:

  1. We collect the information you provide
  2. We share your information with licensed medical providers in our referral network
  3. A provider may contact you to discuss your situation and answer preliminary questions
  4. Any subsequent relationship is directly between you and that provider

No Obligation

Submitting an inquiry does not obligate you to:

  • Proceed with any consultation
  • Accept any treatment
  • Enter into any agreement with any provider

Independent Providers

Medical providers in our referral network:

  • Are not our employees, agents, or representatives
  • Operate independently and make their own medical decisions
  • Set their own fees, policies, and procedures
  • Are solely responsible for the care they provide
  • Are responsible for their own regulatory compliance

We do not:

  • Control, direct, or supervise the medical practice of any provider
  • Guarantee the availability, quality, or outcomes of any provider’s services
  • Endorse or recommend any specific treatment
  • Accept responsibility for any provider’s actions or omissions
  • Receive referral fees or compensation from providers based on patient volume

Direct Relationship

Any relationship that develops between you and a medical provider is:

  • A direct relationship between you and that provider
  • Governed by that provider’s terms, policies, and applicable law
  • Not a relationship with us

User Responsibilities

Eligibility

By using our Website, you represent and warrant that you:

  • Are at least 18 years of age
  • Have the legal capacity to enter into these Terms
  • Will use the Website only for lawful purposes
  • Will provide accurate and complete information when submitting inquiries

Prohibited Conduct

You agree not to:

  • Use our Website for any unlawful purpose
  • Provide false or misleading information
  • Attempt to gain unauthorized access to our systems
  • Interfere with the proper functioning of our Website
  • Use automated systems or software to extract data from our Website
  • Transmit any viruses, malware, or harmful code
  • Harass, abuse, or harm other users or our staff
  • Violate any applicable laws or regulations

Intellectual Property

Our Content

All content on our Website, including text, graphics, logos, images, and software, is the property of Ketamine Media or our licensors and is protected by copyright, trademark, and other intellectual property laws of Canada and international treaties.

You may not:

  • Copy, reproduce, or distribute our content without permission
  • Modify or create derivative works from our content
  • Use our trademarks without written authorization
  • Remove any copyright or proprietary notices

Limited License

We grant you a limited, non-exclusive, non-transferable license to access and use our Website for personal, non-commercial purposes in accordance with these Terms.

Privacy

Your use of our Website is also governed by our Privacy Policy, which is incorporated into these Terms by reference. Please review our Privacy Policy to understand our practices regarding your personal information.

Disclaimer of Warranties

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, OUR WEBSITE AND SERVICES ARE PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT ANY WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY.

We disclaim all warranties, including but not limited to:

  • Warranties of merchantability
  • Warranties of fitness for a particular purpose
  • Warranties of non-infringement
  • Warranties that the Website will be uninterrupted, error-free, or secure
  • Warranties regarding the accuracy or reliability of any information
  • Warranties regarding any treatment or medical outcome

Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, KETAMINE MEDIA, ITS OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, AND AFFILIATES SHALL NOT BE LIABLE FOR ANY:

  • Direct, indirect, incidental, special, consequential, or punitive damages
  • Loss of profits, revenue, data, or goodwill
  • Personal injury or property damage
  • Any damages arising from:
    • Your use of or inability to use our Website
    • Any information provided on our Website
    • Any treatment or services provided by medical providers
    • Any decisions you make based on information on our Website
    • Unauthorized access to or alteration of your transmissions or data
    • Any third-party conduct or content

This limitation applies regardless of the theory of liability (contract, tort, strict liability, or otherwise), even if we have been advised of the possibility of such damages.

SOME PROVINCES DO NOT ALLOW THE EXCLUSION OF CERTAIN WARRANTIES OR LIMITATION OF LIABILITY, SO SOME OF THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU.

Indemnification

You agree to indemnify, defend, and hold harmless Ketamine Media, its officers, directors, employees, agents, and affiliates from and against any claims, liabilities, damages, losses, costs, or expenses (including reasonable legal fees) arising from:

  • Your use of our Website
  • Your violation of these Terms
  • Your violation of any law or regulation
  • Your violation of any third-party rights
  • Any information you provide to us
  • Any dispute between you and any medical provider

Governing Law and Jurisdiction

These Terms shall be governed by and construed in accordance with the laws of the Province of [PROVINCE] and the federal laws of Canada applicable therein, without regard to conflict of law principles.

Any dispute arising from these Terms shall be resolved exclusively in the courts of [PROVINCE], Canada. You irrevocably submit to the exclusive jurisdiction of such courts.

Changes to Terms

We reserve the right to modify these Terms at any time. When we make changes:

  • We will update the “Last Updated” date at the top of this page
  • We will post the updated Terms on our Website
  • For material changes, we may provide additional notice

Your continued use of our Website after changes are posted constitutes acceptance of the updated Terms.

Termination

We reserve the right to:

  • Suspend or terminate your access to our Website at any time, for any reason, without notice
  • Remove or disable access to any content at our discretion

Upon termination, your right to use our Website ceases immediately.

Severability

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will continue in full force and effect.

Entire Agreement

These Terms, together with our Privacy Policy and Medical Disclaimer, constitute the entire agreement between you and us regarding your use of our Website.

Contact Information

If you have questions about these Terms, please contact us at: contact@ketaminemedia.com

Important Notices

Medical Disclaimer: The information on this website is provided for educational purposes only and is not intended as medical advice. Always consult a qualified healthcare provider before making decisions about your health.

Service Nature Disclosure: This website is operated as a free educational resource and referral service. We do not provide medical treatment, prescribe medications, or administer any controlled substances. We are not affiliated with any pharmaceutical manufacturer. We connect individuals with independent, licensed medical providers who make all treatment decisions based on their professional judgment and individual patient evaluation.

Regulatory Notice: Ketamine is a controlled substance under Canada’s Controlled Drugs and Substances Act and Narcotic Control Regulations. Its use for mood disorders is considered off-label (not specifically approved for this indication). All activities involving ketamine may only be conducted by authorized practitioners in accordance with applicable law.

Crisis Resources: If you are in crisis, call 911 or Canada Suicide Prevention Service at 1-833-456-4566

Effective Date: February 25, 2026

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